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Who can request for special assistance services from Alaska Airlines

Alaska Airlines has free wheelchair assistance for the passengers who need this and have medical issues. As per the policies of Alaska Airlines, one personal wheelchair per trip is permitted in the cabin, and availability of this space is determined by first-come, first-served. Onboard wheelchairs are given precedence over other carry-on luggage. We will be happy to move your wheelchair in the cargo compartment at no extra cost if it cannot be securely stored in the authorized storage closet.

Does Alaska has battery operated mobility access?

Anyone who uses a wheelchair or other mobility aids can get help from Alaska Airlines. Every airport has wheelchairs and wheelchair escorts accessible for patron use. We urge that if you want wheelchair assistance, you go to the airport at least two hours before your scheduled departure time and speak with a customer service agent right away. Before your wheelchair escort arrives, there can be a little wait. At the airport, let your customer support representative know about any services you need, such as help with transfers or getting off the plane at a connecting or arrival site.

What is the cost of Wheelchair assistance?

Airport wheelchair assistance is free, although reservations must be made in advance. When booking your ticket, try to get a wheelchair or cart. Call the airline if it's not an option while making your reservation. Note whether you will need a wheelchair or cart on the plane and whether you will need one as soon as you get there. The request should be available when you arrive at the airport and added to your passenger record after the phone call.

Which airports are available for Wheelchair assistance?

Instead of using an airport wheelchair escort, guests leaving from the following airports can now choose to have their own partner, whether or not they are traveling, borrow a wheelchair to help them get from the ticket office to your boarding gate. Eligible people can get assistance at these following airports but they must have a valid ID proof which they need to present at the airport.

  • Chevron Forward Dulles, Washington (IAD)
  • Chevron Forward Fort Lauderdale (FLL)
  • Chevron Forward Anchorage (ANC)
  • Chevron Forward San Jose, California (SJC)
  • Chevron Forward Sonoma (STS)
  • Chevron Forward Kahului/Maui (OGG)
  • Chevron Forward Boston (BOS)
  • Chevron Forward Orlando (MCO)
  • Chevron Forward Las Vegas (LAS)
  • Chevron Forward Albuquerque (ABQ)
  • Chevron Forward Lihue (LIH)
  • Chevron Forward Kona (KOA)
  • Chevron Forward Seattle, Washington

Who can request for Wheelchair assistance?

  • Chevron Forward Who need assistance from terminal to aircraft.
  • Chevron Forward Who need assistance to get from the aircraft only but they are able to walk till plane.
  • Chevron Forward Those who are not able to climb stairs on Alaska aircraft.
  • Chevron Forward Passengers with major difficulties and unable to climb and get from the aircraft.

Special Assistance Request FAQs

Q. What are the charges for wheelchairs in Alaska Airlines?

Ans. Alaska Wheelchair assistance is free of cost for the passengers who are flying with Alaska Airlines.

Ans. You need to present your govt Id proof for getting wheelchair assistance from Alaska Airlines.

Ans. Yes, you can get Wheelchair assistance if you are not able to climb stairs to board in your Alaska aircraft or to walk to board.

24/7 Quick Call Assistance

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